Terms and privacy
Last change: 13 November 2026.
Who runs mxgate
mxgate is run by Andriy Chemerynskiy. Write to hello@mxgate.io. A person reads the mail.
The service
mxgate receives mail for domains that you add and forwards it to mailboxes that confirmed it. It sends mail that you submit as addresses at those domains. When you use mxgate, you agree to this page.
Your part
- Add only domains that you control. mxgate checks this with a DNS record.
- Forward only to mailboxes whose owners agreed. mxgate mails each new destination a link to confirm.
- Do not send spam, bulk mail to people who did not ask for it, phishing, malware, or mail that is against the law.
- Do not make accounts by program to get more free plans.
- Keep your API key and SMTP passwords private. If one leaks, replace it:
mxgate key rotate,mxgate smtp rm.
Limits, pauses and suspension
Each plan has limits; the plans table shows them. All customers send from one IP address, so mail that gets bad results is a risk for everyone:
- If 10% or more of the mail you send bounces, or receiving servers refuse it as spam, mxgate pauses sending for your account. You get an email with the reason. Forwarding continues. A person looks at each pause.
- Only a person suspends an account. Before that, the account gets a warning with the reason. The exception is use that is clearly against the law or that harms other people now.
- While an account is suspended, mxgate refuses mail for its domains, and the sending server gets an error. No mail is lost silently.
Report abuse to abuse@mxgate.io.
What mxgate keeps
| Data | Why | How long |
|---|---|---|
| Your account address and the IP address of the signup | To identify the account and to limit automatic signups | Until the account is removed |
| Domains, aliases, destination addresses, notification settings | To route your mail | Until you remove them |
| API keys and SMTP passwords | To check a login. Only a hash is stored. | Until you remove them |
| One log row for each message: time, sender address, alias, destination, sending server, Message-ID, result, and the reply of the other server | So you can see what happened to a message, and to find abuse | 7 days on the free plan, 90 days on the paid plan |
| The message itself | To deliver it | Until it is delivered or refused; at most 2 days |
| Backups of the database | To restore the service after a failure | Up to 90 days |
The log has no subject and no body. A spam filter reads each message automatically to give it a score. No person reads your mail. The system log of the mail server has the same facts as the log rows; the operating system removes old entries when that log is full.
This website sets no cookie. It counts page views with Umami, an analytics program on a server that the operator runs. For each view it records the page, the referrer, the browser, the operating system, the device type and the country. It does not store the IP address and it makes no profile of a person. The API and the mail server are not part of this count.
Who else gets data
- The server is at OVH in Gravelines, France.
- The mailbox provider of each destination gets the mail that you forward to it. The server of each recipient gets the mail that you send.
- The operator gets a short notice through Telegram when an account, a domain or an SMTP login is made, and for abuse flags. The notice has the account address and the domain; a signup notice also has the IP address.
- mxgate sends its own emails (your key, confirmation links, notifications) from its own server. If that is not possible, a reserve email provider (Sequenzy) gets your address and the text of that email.
- Your DNS token for
mxgate setupstays on your machine. mxgate does not get it.
mxgate sells no data and shows no advertisements. It gives data to an authority only when the law makes it necessary, and only for the named account.
Remove your data
mxgate domain rm removes a domain with its aliases and SMTP logins immediately. To remove the account and all its data, or to get a copy of it, write to hello@mxgate.io from the account address. Backups lose the data after 90 days at most.
What you can expect
mxgate runs on one server. It can be down. When it is down, sending servers usually keep the mail and try again for some days, but mxgate cannot promise that no mail is lost. The service comes as it is, with no warranty. As far as the law permits, the operator is not liable for mail that is lost or late, or for loss that follows from it. Do not use mxgate as the only path for mail that must not be lost.
The free plan can change or end. If it does, accounts get an email at least 30 days before.
Changes to this page
The date at the top shows the last change. If a change makes the rules stricter for you, accounts get an email before it applies.